“Why Are These Screws Rusting?” (Ludhiana → Nhava Sheva)

Theme: Salt-spray uplift; plating stack redesign

A DIY brand kept seeing corrosion claims on outdoor fasteners. Photos showed white rust within weeks in coastal markets.

We introduced a Ludhiana fastener shop and a specialist plater, set a two-week pilot, and booked independent salt-spray tests. The factory and plater chose the new stack; we kept everyone honest on dates, samples, and photo evidence, and lined up top-coat options with the chemistry supplier.

What changed: lab results jumped from ~120 hours to ~480 hours to first white rust, and from ~240 to ~720 to red rust. Warranty calls went quiet, and the cost increase was marginal—offset by fewer returns.
Our role: supplier + plater pairing, test calendar, pre-ship QC, paperwork. Factory role: implement the plating change and run production.

“Paperwork Pain to Predictable Shipments” (Ludhiana → Mundra)

Theme: Automotive Tier-2 pack done right; risk down, deliveries up

An auto supplier needed a proper tier-2 approval pack for small fasteners but kept slipping on documentation and first-article sign-offs. Batches were fine one week and fussy the next.

We matched them with a disciplined shop and turned the chaos into a checklist: sample dates, first-article sign-off, simple in-line checks on the few dimensions that truly matter, and a calm weekly update with photos. The factory handled the fixes; we kept the clock and the paperwork tidy so the tier-1 could say “yes” quickly.

What changed: the risk score halved, first-pass quality climbed to ~99.3%, and on-time delivery settled around 96%. The buyer finally had steady supply instead of surprises.
Our role: supplier shortlist, approval-pack coordination, cadence for checks. Factory role: hold the process steady and build to the agreed limits.

“Locks That Last” (Aligarh → Nhava Sheva)

Theme: Door/lock hardware—cycle & torque life tests passed

A retailer loved a new lock range but early samples failed long-cycle tests and handle torque crept loose after a few weeks of use.

We paired them with an Aligarh maker used to export programs and set a practical plan: a small endurance rig for cycle testing, a simple torque check at the end of assembly, and a packing tweak so hardware didn’t rub in transit. The supplier owned the tweaks; we kept the test schedule, photos, and pre-shipment checks in one tracker.

What changed: cycle life moved from ~50,000 to ~200,000 open/close passes, torque-retention stayed put, and returns fell sharply. Ship dates held because rework vanished.
Our role: supplier match, test cadence, PSI & photo evidence. Factory role: adjust build and pack to suit.