Turn-key supply for Hotels, Restaurants, Cafés, Resorts, and Institutional buyers—from mock-up room to multi-property rollouts. We combine India’s best FF&E/OS&E makers with rigorous QA, compliance, and door-to-site logistics so you open on time, within spec, and within budget.
What we deliver
Scope buckets
- OS&E (Operating Supplies & Equipment): tableware, buffetware, flatware, glassware, cookware (incl. GN pans), barware, chef knives, trolleys, housekeeping kits, room accessories, amenity sets, linens & uniforms, signage, back-of-house storage.
- FF&E (Furniture, Fixtures & Equipment): guest-room & lobby furniture, outdoor seating, lighting, mirrors/art frames, planters, partitions, host stands, bread & pastry displays.
Service stack
- Spec-to-BOQ engineering: convert brand/ID drawings into itemized Bills of Quantities with target cost and lead time.
- Mock-up room / pilot outlet: samples + installation guidance; transit/usage testing; feedback loop into production.
- Compliance pack: food-contact where needed (LFGB/FDA), finish/chemical declarations (REACH/azo/lead limits), wood packaging ISPM-15, textile care labels, fire/FR where applicable (e.g., curtains/upholstery per local norms), BIFMA/EN furniture performance where required.
- QA program: Golden sample → PP sample → DUPRO → PSI (AQL) with corrective actions, traceability, pack-out verification.
- Door-to-site logistics: FOB→DDP preview, phased deliveries, floor-wise kitting, and replacement/spares plan.
- Reorder & warranty: SKU codes, minimum stocks, SLA for replacements, warranty terms coordinated with manufacturers.
Categories we’re strong in (India cluster advantage)
- Moradabad: buffetware, chafers, bar tools, serveware, signage, planters, metal décor.
- Jodhpur/Saharanpur: guest-room furniture, restaurant tables/chairs, host stands, partitions, wall décor.
- Panipat/Karur: bed & bath linen, table linen, staff uniforms (cut-and-sew), laundry bags.
- Bhadohi: area rugs, runners, bespoke carpets for guest rooms & corridors.
- Khurja/Firozabad: porcelain/stoneware vitrified tableware, glassware, dispensers, jars.
- Paper/Print hubs: menus, placemats, coasters, rigid gift boxes, eco-disposables.
How the program runs (7 phases)
- Discovery & Brief
Brand standards, property count, opening date, service style (à la carte/buffet/banquet), FR/food-contact requirements, par levels, and budget. - Engineering & Costing
Convert menu & room specs into BOQs, apply Should-Cost targets and Lead-Time windows; value engineering options with materials/finishes. - Samples & Mock-Up
Product + packaging samples; fit/finish checks; lifecycle tests (dishwasher/thermal shock for tableware; laundry cycles for linens; salt-spray for metals where relevant). - Approval & PO
Golden sample sign-off; AQL plan; packaging specs; artwork & brand assets (logos, fonts, Pantones, barcodes if needed). - Production & QA
Raw material booking; pilot/PP run; DUPRO at 20–60%; PSI at ≥80% packed; corrective action loop. - Logistics & Site Kitting
FOB→DDP workflow; phased shipments; carton mapping by room/outlet; delivery appointments; optional on-site supervision. - Handover, Reorders & Warranty
Handover pack: spec sheets, care/use guides, spare parts; reorder MOQs & lead times; warranty and incident reporting process.
Quant models we use (so nothing is missed)
Rooms, linens & towels (PAR method)
- 3-PAR standard for hotels:
Sheets/duvet covers/pillowcases/towel sets = Keys × PAR (e.g., 150 keys × PAR 3 = 450 sets). - Laundry loss & breakage factor: +4–7% buffer depending on operation.
- Spec drivers: fabric (cotton/TC/linen), GSM/TPI, whiteness index, shrinkage %, colorfastness grade.
F&B cover planning
- Crockery & cutlery: 1.5–2.0× peak covers; glassware: 2.0–2.5× (breakage buffer, service rotation).
- Buffetware: GN pans by menu; hot/cold display capacities by footfall; induction/warmers per station.
- Back-of-house: racking, trolleys, storage bins sized to daily throughput.
Furniture performance
- Seating weight rating & cycle tests (ANSI/BIFMA/EN equivalents), joinery & finish durability, outdoor UV/salt-spray needs.
QA & Compliance (hospitality-specific)
- Food-contact tableware & metal finishes: migration & heavy metals testing where applicable; dishwasher/thermal shock cycles.
- Textiles: dimensional stability, colorfastness to wash/rub, seam strength; FR where mandated by local code (curtains/upholstery).
- Furniture & coatings: adhesion, scratch/abrasion, moisture resistance; safe edges/radii; stability & tip testing where relevant.
- Traceability & documents: test reports, COC/COI, material declarations, MSDS/SDS for chemicals, ISPM-15 for wood packaging.
Timelines & MOQs (guidance, working days)
Workstream | Samples | Bulk (typical) | Notes |
Porcelain/Stoneware tableware | 14–21 | 30–45 | New moulds add 10–18 days |
Pressed/Spun/Plated buffetware | 7–10 | 18–35 | Tone matching may add 2–4 days |
Glassware (decor/etch) | 10–14 | 20–35 | Check stack height & nesting |
Linens & uniforms | 5–10 | 12–25 | Color/embroidery strike-offs 3–5 days |
Furniture (wood/metal) | 10–20 | 25–45 | Upholstery/FR may add 5–10 days |
(Use our Lead-Time Guide for seasonality and risk buffers.)
Example roll-out (illustrative)
4-star, 150-key urban hotel
- Rooms: 3-PAR bed & bath linens (450 sheet sets; 900 pillowcases; 450 towel sets) + 5% overage.
- F&B: All-day dining 120 covers → crockery & cutlery at 1.8× (=216 sets), glassware at 2.2× (=264 pcs per type); buffetware GN 1/1 × 12, 1/2 × 18, induction warmers × 6.
- Public areas: lobby/lounge seating for 40 covers; outdoor café 30 covers (powder-coated, UV-stable).
- Timeline: Mock-up + approvals 4–6 weeks; bulk supply windows staggered across 6–10 weeks; door-to-site via DDP with floor-wise kitting.
Sustainability options
FSC paper & timber, recycled metals/glass, water-based or low-VOC coatings, organic/BSCI/SEDEX-audited textiles where available, minimal-plastic packs, repairable hardware, spare kits.
Deliverables you receive
- BOQ with should-cost & landed-cost (DDP) bands
- Gantt timeline with inspection slots
- Spec sheets, drawings/dielines, care/use guides
- Test & compliance pack, COC/COI
- Packing plan (kitting map), shipment labels & site-wise manifests
- Reorder catalogue with MOQs & lead times
What we need to start
Opening date, property count & locations, brand/ID pack, menu style & peak covers, room types & key count, par policy, compliance requirements (FR/food-contact), delivery constraints (dock timings, lift size), budget targets.