Payments & Terms

IndiaUnbox Proforma Invoice Template

Simple, practical, and secure—so you know exactly when money moves and what you get at each step.

TL;DR (quick policy)

  • Default Incoterm: FOB (India port) unless your PO states otherwise.
  • Currency: USD/EUR/GBP/INR (as shown on PFI/PO).
  • Payment schedule (typical): 30% advance to book materials → 70% against BL/AWB + PSI pass (or LC terms, if agreed).
  • Bank charges: Each party pays its own bank; intermediary fees to buyer unless agreed otherwise.
  • QA gates: DUPRO at 20–60%, PSI at ≥80% packed; AQL 0/2.5/4.0 default.
  • Title & risk: Risk transfers per Incoterms (e.g., on-board under FOB). Title transfers on receipt of full payment unless local law requires otherwise.
  • Warranty & remedies: 90-day workmanship warranty; rework/replacement/credit for confirmed defects.
  • Anti-fraud: We never change bank details mid-project without a countersigned notice—always verify by phone with your PM.

Accepted payment methods

  • Bank transfer (TT) – our standard.
  • Letter of Credit (LC) – sight/UPAS upon pre-approval; buyer pays LC bank fees.
  • Escrow – small orders, case-by-case.
  • Cards/PayPal – for sample invoices only (fees apply).

Proforma → PO → Payment flow

  1. Proforma Invoice (PFI) issued with itemized pricing, Incoterm, ship window, and payment schedule.
  2. Advance (30%) received → raw materials booked; T1/PP sampling scheduled.
  3. Production & QA → DUPRO and PSI booked in the PO.
  4. Balance (70%) against BL/AWB + PSI Pass (or as per LC).
  5. Docs release & handover to your forwarder (FOB/CFR/CIF) or door delivery (DAP/DDP).

Samples & tooling

  • Samples: Paid or refundable on PO (as agreed). Courier costs by buyer unless stated otherwise.
  • Tooling/moulds: Buyer-owned on full payment; stored at factory; not used for third parties; tagged to your brand/PO.

Late delivery, cancellations & force majeure

  • LDs (liquidated damages): up to 0.5%/week of PO value, capped at 5%, unless a higher proven loss is agreed.
  • Cancellations/changes: After materials are booked, buyer bears actuals for committed inputs.
  • Force majeure: Timelines extend by the affected period; both parties work on a recovery plan.

Returns & claims (summary)

  • Transit damage: note on POD within 48h and share photos.
  • Manufacturing defects: notify within 14 days of discovery with evidence and batch/carton details.
    Full process lives on Returns & Claims.

Compliance & ethics

Suppliers must comply with applicable laws and uphold labor, safety, and environmental standards. Zero-tolerance for bribery or facilitation payments. NDAs/non-circumvention apply.

Anti-fraud checklist (please follow)

  • We share bank details on letterhead and inside your secure project thread.
  • Call your PM (a known number) before any first transfer or bank-detail change.
  • Treat unsolicited “bank change” emails as fraud until verified.

Downloadable templates

  • PO Payment Terms Addendum (attach to every PO)
    Download the Payment Terms Addendum (RTF)
  • Proforma Invoice (PFI) Template (auto-totals, deposit/balance math)
    Download the Proforma Invoice Template (Excel)
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