Outcome we drive: one live view of your shipment—from factory gate to final delivery—powered by official Indian logistics rails and global carrier standards.

What you (and your team) see in real time

• Milestone timeline: Pickup → ICD/CFS in-gate → Customs filing/assessment → Carrier hand-off → Departure → Transshipment(s) → Arrival → Out-of-Charge → Last-mile → Proof of Delivery. Events are normalised to DCSA Track & Trace standards so status reads the same across carriers.
  
• Live map & ETA: Container/AWB positions with predictive ETAs; exceptions flagged instantly (missed cut-off, roll-over risk, exam hold).
  
• Documents pane: e-waybills, SB/BE status, BL/AWB, COO, inspection notes—linked to each milestone for auditability. (Where permitted, we deep-link to official portals for status.)

How we get the signals (and why they’re trustworthy)

• Port, rail and ICD/CFS moves: We consume India’s Logistics Data Bank (LDB) feed, the national single-window for container visibility across ports, ICDs/CFSs, rail and road nodes.
  
• Customs milestones: We surface ICEGATE/ICES status (Shipping Bill/Bill of Entry, IGM/EGM, Out-of-Charge/LEO) so you see regulatory progress without juggling portals.
  
• Port Community messages: Through India’s PCS 1x we align key port/terminal events and electronic delivery order workflows into your view.
  
• Unified government APIs: We use ULIP (Unified Logistics Interface Platform) to legally access and unify logistics datasets through secured APIs—reducing manual follow-ups and improving data freshness.
  
• Global carrier standards: For ocean carriers we map events to DCSA T&T; this gives consistent event names and payloads across lines and platforms.
  

Typical milestones we track (illustrative)

• Factory & origin: Pickup booked → ICD/CFS in-gate; Shipping Bill filed; LEO granted.
  
• Main carriage: Gate-out terminal → Vessel departure/arrival (incl. transshipments) mapped via DCSA event set.
  
• Destination & delivery: IGM filed → BE assessed → Out-of-Charge → CFS out-gate → last-mile → POD captured.
  

Alerts & exception handling

• Smart alerts: Missed SI/VGM cut-offs, roll-over risks, customs queries, or dwell exceeding corridor averages trigger instant notifications. LDB’s nationwide coverage helps validate whether a delay is port-wide or shipment-specific.
  
• Single thread for resolution: Every alert opens a task with owner, due date, and the exact document/event causing the block (e.g., SB query on ICEGATE or terminal gate hold via PCS).

Security & compliance by design

• Official rails only: Statuses come from government systems (ICEGATE/PCS/LDB/ULIP) and carrier-standard APIs; no screen-scraping.
  
• Consistent data model: DCSA-aligned events ensure clean hand-offs between partners and auditable histories.
  

Your deliverables

• Live Tracking Workspace: shipment timeline, map, documents, and ETA with DCSA-normalised events across all carriers.
  
• Exception Inbox: auto-generated cases for holds/roll-overs with the portal of record (ICEGATE/PCS/LDB) referenced for quick action.
• Weekly Milestone Digest: lane-level on-time metrics and dwell hot-spots to improve future bookings.
  

Bottom line: IndiaUnbox fuses official Indian logistics systems with global carrier standards into one clean feed, so your team always knows where the shipment is, what’s next, and who’s on it—until the buyer signs the POD.