1) Food-contact & ceramic safety

• EU: Framework (EC) 1935/2004 + Directive 84/500/EEC (and 2005/31/EC test method) — lead & cadmium release by item category
  
• US: FDA food-contact policy + ISO 6486/ASTM methods for Pb/Cd leach; Prop 65 risk assessment & warning strategy where required
  
• Germany/LFGB and retailer-specific limits supported; migration tests via ISO 17025 labs
  
• Microwave/Dishwasher/Oven claims validated by thermal-shock & cycle testing; craze-resistance checks
  

2) Chemical & glaze management (RSL/MRSL)

• Lead-/cadmium-safe glazes & pigments; barium/antimony/nickel restrictions to REACH & retailer RSLs
  
• No Cr⁶⁺ pigments for food-contact; decal inks to heavy-metal limits; MSDS & glaze batch records retained
  
• Candleware: soot index & thermal integrity checks for filled candles to ASTM F2417 (if we fill), jar hot-fill trials for empty containers
  

3) Social & ethical responsibility

• Audits available: SMETA/SEDEX, BSCI, SA8000; policies on no child/forced labour, fair wages & hours, grievance & anti-harassment
  
• H&S: PPE for glaze/kiln areas, ventilation & dust extraction, kiln interlocks, first-aid & emergency drills
  

4) Environmental stewardship

• Kiln energy optimisation (fast-fire/tunnel), LPG/natural gas where possible; kiln-log sharing for energy KPIs
  
• ETP/CETP for glaze booth & slip water; sludge via authorised recyclers; clay reclaim & slip recycling
  
• Waste: cullet/scrap segregation; off-spec grind-back into non-food items; carton & pallet recycling
  
• Packaging: FSC boards, rPET windows, PCR films; mono-material packs for easier recycling
  
• EPR-ready per-SKU packaging BoM (paper/plastic/metal/wood) for EU/UK/US filings
  

5) Documentation you receive

• Compliance pack: ISO 6486 Pb/Cd reports, EU 84/500/EEC declarations, Prop 65 assessment (if applicable), food-contact statements, glaze batch COAs/MSDS
  
• Performance reports: dishwasher/microwave/thermal-shock results; edge-chip & abrasion where specified
  
• Social/audit summaries; packaging BoM with weights; ISTA drop-test report; barcode grade report; COO & batch traceability sheet
  

6) Timelines & inputs

• Compliance scoping: 24–48 h • Lab tests: 7–14 d • Pre-shipment file: 3–5 d before dispatch
  

Tell us: target markets/channels, food-contact vs décor, finish effects, any retailer RSL/playbook, microwave/dishwasher/oven claims, packaging sustainability goals & EPR format